Frequently Asked Questions

A: Royal Sale LLC is a U.S.-registered e-commerce retailer. We supply a range of consumer products online and ship to customers within the United States.

A: Please reach out through our Contact Form available on the website. Our support team responds during business hours.

A: Add the desired items to your cart and proceed to checkout. Follow the prompts to complete your purchase.

A: We accept the secure payment methods displayed at checkout.

A: Yes. All payments are processed through secure, encrypted third-party payment gateways. We do not store full credit card details.

A: We currently ship within the United States.

A: Delivery times vary based on location, product availability, and carrier conditions. Tracking details will be provided once shipped.

A: Please double-check your address at checkout. We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.

A: If an item arrives damaged, defective, or not as described, please submit a return request through our Contact Form within 24 hours of delivery. Photo or video evidence may be required for verification.

A: No, we do not accept returns or cancellations due to change of mind.

A: Once the returned product is approved and verified, refunds are typically processed within 5–7 business days or longer depending on your bank or payment provider.

A: Yes. Please refer to our detailed Refunds & Returns Policy for full information.

A: Orders cannot be changed or canceled once placed.

A: Please contact us within 24 hours of delivery through our Contact Form and include proof of damage. We will review the claim and provide a resolution where appropriate.

A: All transactions are governed by the laws of the State of Wyoming, USA.

A: Please see our website’s Terms & Conditions, Refunds & Returns Policy, and Privacy Policy pages.